Full Cord and Customer Satisfaction Guarantees

Full-Cord Guarantee

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Note: At this time, we have a limited supply of fire-killed spruce available. Our full-cord and customer satisfaction guarantees apply to this spruce, as well as our birch. All firewood that we sell is guaranteed.

        A cord of wood “is a volume of 128 cubic feet of wood, bark, and air space. The actual amount of wood in a cord varies depending on the size of the sticks and how well they are trimmed and stacked. A cord of firewood with six-to-eight-inch diameter, well-trimmed sticks, carefully stacked will contain 85 to 90 cubic feet of wood and bark. Note that a cord is not a precise measure of wood volume.” From the publication “Purchasing Firewood in Alaska”, which can be found at this link http://forestry.alaska.gov/pdfs/firewood.pdf .

        If you buy a cord of our birch or fire-killed spruce firewood, you can rest assured that you are getting a full cord. We encourage each of our customers to stack the firewood that we bring them and measure it as soon as possible after receiving it. If any customer’s firewood order measures less than a full cord, per cord, all the customer has to do is contact us to let us know that the cord fell short. We will return to the customer’s home with enough wood to make the cord full.

        When customers purchase birch logs and rounds from us, they may notice “punk” in some of their logs.  We guarantee that each of our customers will have a full-cord of hard, solid birch firewood, in every cord sold, after cutting out the “punk” and decay.

A Little About Birch Wood “Punk”

“Punk” is a term used for spongy, brown wood that’s found in the middle of some over-mature birch trees. This punk is not hard and solid like the rest of the log. Since Wayne Hunter the Wood Cutter cuts mostly over-mature birch from Interior Alaskan state and FNSB forests, his wood often contains this.

Wayne Hunter the Wood Cutters's Birch Logs

A Load of Our Green Birch Logs

The photo above is of a typical log truck load of our firewood logs (click it to enlarge it, if you’d like). As you see, some trees have punk and decay and some don’t.

Selling these over-mature trees helps the health of our local forests and makes this wonderfully renewable, useful resource available to local citizens. Our customers receive the firewood they need at a fair price and help our local forest health!

        It’s always our aim to conduct an honest, dependable, business and make sure that our customers always receive what they have paid for; it’s his guarantee.

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Customer Satisfaction Guarantee

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Note: At this time, we have a limited supply of fire-killed spruce available. Our full-cord and customer satisfaction guarantees apply to this spruce, as well as our birch. All firewood that we sell is guaranteed.

        If you are in any way dissatisfied or unhappy with any aspect of our firewood or service, please let us know so that we can try our best to make things right with you. Your opinion of us matters a great deal; sharing what you have to say can help you feel better about your experience with Wayne Hunter the Wood Cutter and helps him better relate to his customers. Our desire is to try to make your experience with us outstanding and to do all we can to make sure that each of our customers are fully satisfied – it’s our guarantee!

*We do not recommend burning green wood prior to adequate seasoning because of chimney fire risks and other hazards.

Contact Us:

Phone/Text – (907)-750-6128

E-mail – aklogfather@gmail.com

Click Here to Visit Us on Facebook

2 Comments on “Full Cord and Customer Satisfaction Guarantees

  1. That’s awesome. 🙂 We LOVE our load of Birch! 🙂 We tell EVERYONE about Wayne! Bless you guys.

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